For e-commerce sellers, returns are consistent sources of profit-sapping frustration. So the “Return Order Template” is important to take every effort to reduce them and a simple chatbot can make a major difference. For business, this bot template can give out the business policy in return order and respond quickly without making the customer wait and reduce the cost for your support assistants. For the customer, they will feel please cause they can receive the answer correctly and quickly and may consider their decision again.
- Give Out The Returns Policy To Customers
- Collect Customer Return Orders
- Save Customer Return Orders And Their Feedback To Checkpoint